CPT 021 206 6100 | JHB 011 083 9449 sales@thinn.co.za

Support

Skype

Our preferred method of providing support & training, now with live screen sharing functionality for both parties.

Online Chat

Gain access to our exclusive live chat system allowing our clients to get instant answers to simple queries & issues.

Telephone

Included in our Monthly Support Plan is telephonic support. Qualified operators are on hand to help you tackle any issues.

Email

Email support is offered free of charge to all of our clients. Email’s are replied to within 24 hours at least.

Remote Login

An efficient way of solving technical issues, cutting out travel costs & allowing us to provide country wide support.

On-site

Some issues require a hands on approach with technicians available for call outs & on site support requests when required.

Migration

Migration from older systems can always be a complex process. Our team is well placed and have the right expertise and tools to minimize this task.

Training

Once your new system is implemented it is critical for staff to be familiar with the new software and systems. We use state of the art methods to educate your staff.

Support

To keep you running smoothly we offer ongoing support. We give you piece of mind that we are here to assist, with range of telephonic, onsite & online structures in place.

Keeping our clients close

ThinnPro was built on the principle of building & maintaining client relationships. Our business is consulting, therefore we work hand in hand with our clients to attain their goals.
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